Last updated: September 2026

Terms & Conditions

Please note: this is example text for the prototype. Before a real launch, these terms still need to be drafted and reviewed by a lawyer.

1. The service

Nabij connects seniors, their family or care organisations on one side with students on the other, for non-medical support such as companionship, household help and technical guidance.

2. Signing up and getting acquainted

Before a collaboration starts, there is always an introduction call and an introduction visit. Either party may decide not to proceed on this basis, without giving a reason.

3. Rates and invoicing

Current rates are listed on the website. Invoices are sent monthly and meet the requirements for PGB and WMO reimbursement, where applicable.

4. Cancelling

The collaboration can be cancelled monthly, with two weeks' notice so the schedule can be handed over smoothly.

5. Replacement

In case of illness or unavailability of a student, Nabij makes every effort to arrange a replacement within 24 hours. This is a best-efforts commitment, not a guarantee in every situation.

6. Liability

Students work under Nabij's liability insurance. For damage falling outside this cover, the terms of the relevant insurer apply.

7. Contact

Questions about these terms can be sent to hallo@nabij-amsterdam.nl.